New booking app to combat no-shows in London restaurants

A new app allows restaurants to turn no-shows and late-cancellations into bookings with diners seeking last-minute seats in London.

SparePlace allows restaurants to advertise empty slots in their bookings that have suddenly become available.

Alessandro Ceccarelli created the app after noticing that “struggle to make plans in advance and restaurants are often fully booked (in some cases even weeks in advance), even for a small party of two.”

With his partner, software engineer Luca Pontone, Ceccarelli collated data on no-shows in restaurant, fining that the industry loses roughly £1 billion each year from late-cancellations.

Ceccarelli cites executive chef, Michael Voltaggio who said “even if you have a check of £50 per person, and two people a night don’t show up… that’s over £36,000 that you’re losing on your business for that year.”

For now, the app is focused on mobile-friendly students and professionals based in London, expecting an age-range of 20-55 years old.

Users who cannot attend, or cancel their reservations late and want to save on fees, will post their booking on the app for users looking for ‘spare places’ at “the best restaurants and bars in London.” Restaurants too, will be able to post live-bookings for last-minute customers.

Users will join a virtual queue and be met with a notification, rather than a host, when their table is ready.

By posting reservations on the app, users will also earn “diners points” to spend on “special rewards”, including access to offers, discounts and pre-sales.

The app is currently being trialled in a handful of central London restaurants before it launches on 11 November.

He said his aim is for the app to become “the leading last-minute booking system in Europe, establishing a direct connection between users and companies that provide online bookings.”

Smartphone apps and voice tech to drive future of online wine sales

Tech startup develops app that can translate wine labels

Top 10 apps for wine lovers

Leave your reply

Most Recent Stories

Amuse-bouches: The latest restaurant news bites

In restaurant news this week: The French Laundry sells its kitchen garden for US$9 million, UK hospitality businesses claim victory in a landmark insurance ruling, and the team behind Hackney's Nest gets ready to (hopefully) open a new site in Fulham

Bath restaurant's samosa space mission crash lands in France

An Indian restaurant in Bath which launched a samosa into space prompted an international rescue mission after the pastry travelled slightly further than expected.

How a Hospitality Minister would help the on-trade

With the on-trade one of the hardest hit by the pandemic, Isabelle Gray talks to UK restaurant owners and chefs to find out how a Hospitality Minister would help their businesses.

How to get hold of bottles from London's best restaurants for wine

While eateries remain closed, we round up the ways you can get your hands on bottles from London's top wine-focused restaurants as rated by 2020's Wine List Confidential guide. 

London hotels to take recovering Covid patients

Under new plans devised by the UK government, London hotels are going to be used as quarantine facilities for recovering Covid patients to ease the pressure on the NHS.

Most Recent Stories

Amuse-bouches: The latest restaurant news bites

In restaurant news this week: The French Laundry sells its kitchen garden for US$9 million, UK hospitality businesses claim victory in a landmark insurance ruling, and the team behind Hackney's Nest gets ready to (hopefully) open a new site in Fulham

Bath restaurant's samosa space mission crash lands in France

An Indian restaurant in Bath which launched a samosa into space prompted an international rescue mission after the pastry travelled slightly further than expected.

How a Hospitality Minister would help the on-trade

With the on-trade one of the hardest hit by the pandemic, Isabelle Gray talks to UK restaurant owners and chefs to find out how a Hospitality Minister would help their businesses.

How to get hold of bottles from London's best restaurants for wine

While eateries remain closed, we round up the ways you can get your hands on bottles from London's top wine-focused restaurants as rated by 2020's Wine List Confidential guide. 

London hotels to take recovering Covid patients

Under new plans devised by the UK government, London hotels are going to be used as quarantine facilities for recovering Covid patients to ease the pressure on the NHS.